Training
ILM Level 5 Certificate in Effective Coaching & Mentoring
A practical qualification that builds confident coaches and stronger leaders.
Who it’s for
This course is ideal for:
- managers who want coaching skills
- aspiring coaches
- HR / L&D professionals
- mentors and internal coaches
Why it matters
Most leaders are expected to motivate, develop and manage performance — but they’re rarely taught how to coach properly.
That creates:
- dependency
- low confidence
- unclear development
- repeated problems
- managers doing too much themselves
Coaching skills shift this quickly — and sustainably.
The organisational benefit
When organisations invest in training staff to become internal coaches, the return isn’t just financial — it’s cultural, behavioural and organisational. Coaching creates a ripple effect that changes how people lead, communicate and solve problems.
It strengthens:
- accountability and ownership
- communication and feedback
- confidence and decision-making
- engagement and retention
- leadership consistency across teams
What you’ll learn
On the programme, learners build the skills to:
- create strong coaching contracts
- listen deeply and ask powerful questions
- set goals that drive action
- manage accountability ethically
- coach with structure and confidence
- develop people without telling them what to do
How it works
On the programme, learners build the skills to:
- create strong coaching contracts
- listen deeply and ask powerful questions
- set goals that drive action
- manage accountability ethically
- coach with structure and confidence
- develop people without telling them what to do